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Mobile Client

Cut down on costs with multiple phones through our softphone. We enable you to use your computer, tablet or smartphone as a virtual office phone so incoming calls can be answered as and when they come in. 

Keep your Number

If you have an existing phone number that's already in use with a VoIP system or telecoms provider, we are able to transfer it to our system quickly and with minimal disruption to your business. 

Unified Communications

A fully-featured VoIP system can be added to each user to deliver presence, chat and seamless integration to over 350 CRM solutions with screen popping and click to dial to name but a few of the features. 

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Home Working

Your extensions can be set up as a Virtual Office phone extension to go on your mobile phone, a 2nd desk phone or your tablet. Make and accept calls from anywhere with an internet connection.

Ring or Hunt Groups

Get the call to the right person/team straightaway, share the distribution of incoming calls.

Call Recording

Call recording and storage can be activated on the platform so calls are kept for training and monitoring purposes.

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Built-in Conference Capabilities

Integrated conference tools allow voice and video calls, ready to be utilised if and when you need them, with HD voice and video for clarity of communication, always. 

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Contacts Integration

VoIP Experts allows you to sync all your Gmail, Lync, Outlook, Office 365, Exchange and contacts, allowing you to make calls without the hassle

Call Queues

Never miss another call. Your customer will be held in a queue, with a recorded message or music until the next available agent or employee is available.

Free Internal Calling

Call all of your in house business extensions anywhere in the world, at any time, for free and with no usage caps or incurring charges added on. 

CRM & Browser Integrations

Our VoIP solutions effortlessly integrates with over 250 3rd party applications such as Sage, Netsuite, Zoho, MS Dynamics, Skype, Zendesk, Salesforce, to name a few. 

Voicemail to Email

Missed a call? Don’t worry. Our system lets you know via a notification when a caller leaves you a message via voicemail. Not only that, but we will even go on to send a copy of that message straight to you at no extra cost.

Softphone (PC based)

Cut down on costs with multiple phones through our PC Client feature. We enable you to use your computer as a virtual phone so incoming calls can be answered as and when they come in.

Call Routing

We offer the most effective call routing options available to direct your incoming calls. We base the service fully around your business so you only receive what you need and will use. 

VoIP Experts FAQ’s

Question 1.

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Question 2.

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Question 3.

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Question 4.

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Question 5.

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Question 6.

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Other Features

  • Hold Call
  • Voicemail
  • Call Recording
  • Number Menu
  • Call Transfer
  • Fax to Email
  • Hunt Groups
  • Do Not Disturb (DND)
  • Call Parking
  • Fax to Mailbox
  • Import for Setup
  • Call Waiting
  • Click to Call
  • Alerts
  • IVR Menus
  • Call Diversion
  • E999 Emergency Calls
  • Add User Wizard
  • Call Screening
  • Time & Day Routes
  • Remote Access
  • Live Call Pricing
  • Call Me API
  • Classes of Service
  • Whisper Announcement
  • Caller ID Routing
  • Send SMS
  • Conferences
  • Force Caller Name
  • Fax Spam Prevention
  • Receive SMS
  • Automatic Page Announcement
  • Temporary Routing
  • Feature Codes
  • Pattern Menus
  • Page Groups
  • SIP Address Routing
  • Force Hangup
  • Call Back
  • Web URLs
  • Music on Hold (MOH)
  • Homeworking
  • Hot desking
  • Multi-site working
  • Active Call List
  • Queues with Callback
  • Pickup Groups
  • Call History
  • Top List
  • Rate Plan View
  • Call Announcement
  • Online Invoices
  • Number Allocation
  • User Control
  • Dialer
  • Enhanced Operator Console
  • Presence (Busy Lamps)
  • Chat Sessions
  • Wallboards
  • CRM Integration
  • Outlook & Gmail Integration
  • TPS Service Checking
  • Disaster Recovery
  • Flexible answering/call distribution